Privacy Policy

This privacy notice contains important information on who we are, how and why we collect, store, use, and make personal information available, details of an individual’s rights concerning the personal data we hold, how to contact us, and what to do if you have a complaint regarding the way we process personal information. We ask that you read it carefully.

To provide our services, we collect, use and make available certain personal information. We do this following the principles set out in this Privacy Policy, and in compliance with the General Data Protection Regulation (“GDPR”) which applies across the European Union.

For the GDPR, we are a “controller” of personal information.

This Privacy Policy only applies to the service and not to any other services offered by SaaS Growth Agency.

 

PERSONAL DATA

Personal data is all information about identified or identifiable person. This includes the following categories of personal data that we process:

  • Your contact details (such as first and last name, address, e-mail address, phone number);

  • Your correspondence with us;

  • Log files with information about your visit to our website;

  • Online identifiers (such as cookie IDs, IP addresses, advertising IDs);

  • Customer data (such as invoice data, user profiles, address, order history, payment data).

 

 

PURPOSE OF PROCESSING

We collect and collate information that you either directly provide or that we infer about you while using our services. If you can be identified from this information, and it relates to you, then it will be your Personal Data. We may also collect data about you from public sources, advertising networks, internet service providers, analytics providers, social networks, operating systems, and platforms.

The Company may process the data for the following purposes:

  • providing the services, including technical support;

  • providing this website and keeping it updated;

  • introducing new features;

  • identification and authentication;

  • monitoring the quality of the services;

  • enhancing, modifying, customizing, or otherwise improving our services;

  • billing;

  • preventing security breaches and abuse.

  • market research and business development;

  • as well as marketing and advertising.

We base our processing activities either on our legitimate interest to provide services that are technically functional and user-friendly, or as a part of the contract for the provision of the services. In certain cases, we may process your data to comply with legal or contractual obligations.

We base the processing of your data on the following legal bases (Art. 6 para. 1 GDPR):

  • your consent, if you have given us such consent;

  • the initiation or execution of a contract with you;

  • the fulfillment of legal obligations.

 

 

USE OF COOKIES ON THE SERVICE

 

A Cookie is a text file containing small amounts of information that will be downloaded to your computer when you use the services. Each time you return to the services this information will be automatically sent back to the service servers enabling it to identify the computer that is connected to the service and to recall your personal settings for use of the service. Cookies do not contain Personal Information. Cookies do lots of jobs and are a commonplace tool used by all major websites. They enable things such as navigating between pages efficiently, remembering user preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

 

The three categories of cookies the Company uses are:

Category 1 – Strictly necessary cookies

These cookies are essential in order to enable you to move around the services and use their features. Without these cookies, the Company could not provide the services to you. You may not use our services if you do not wish these cookies to be placed on your computer.

Category 2 – Internal cookies (sometimes known as “performance” and “monitoring” cookies)

These cookies collect information about how visitors to the services use the site, for instance, which pages are used most often, and allow the Company to remember choices you make such as your user name. The information collected using these cookies cannot track your browsing activity on other websites. By using the service, you agree that these cookies can be placed on your computer.

Category 3 – Targeting cookies

These cookies are used to deliver adverts more relevant to you and your interests. They may also limit the number of times you see a particular advertisement as well as to measure the effectiveness of advertising campaigns. When you visit our website, we will serve a cookie on your device. This cookie will have information about how you interacted with our website, such as what pages on the site you looked at. Then, if you visit a website within an ad network that we work with, the ad network will read the cookie from your device and show you relevant advertising about our services.

 

DATA RECIPIENTS

 

We may share your data with any member of our company group (our subsidiaries, parent companies, and affiliates). When processing your data, we might work together with the following service providers who have access to your data:

  • business partners, suppliers, and sub-contractors – for the performance of any contract we enter into with them;

  • analytics, ISPs, and search engine providers – for analytics and improving our website and services;

  • advertising networks and social networks – for marketing and communications;

  • government entities, law enforcement, and others – for fraud protection, security, and verification services;

  • for potential threats, violations, and legal process;

  • to comply with the law;

  • prospective buyers – if a third party acquires us or our assets, your Personal Data may be part of the transferred company or assets;

  • provider of web analysis tools;

  • web hosting and web development providers;

  • service provider for its development services;

  • sales service provider;

  • payment service provider;

  • call center;

  • e-mail and newsletter provider;

  • CRM system service provider;

  • cloud services;

  • social media platforms.

 

STORAGE PERIOD

We store your data, if:

  • you have consented to the processing, at most until you revoke your consent;

  • we need the data for the execution of a contract, at most for as long as the contractual relationship with you exists;

  • we use the data on the basis of legitimate interest, at most for as long as your interest in deletion or anonymization does not outweigh the data;

  • Insofar as statutory storage, obligations exist, until the end of the storage periods.

 

TRANSFER TO THIRD COUNTRIES

 

Data is being transferred to countries outside the European Economic Area. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we can ensure the careful handling of personal data by means of contractual agreements or other suitable guarantees, such as certifications or proven compliance with international security standards.

When we do collect personal data, it may be transferred to partners in countries. Whenever we do so, we require that our partners ensure a level of protection of such data comparable to that provided for under EEA law.

 

KEEPING PERSONAL INFORMATION SECURE

 

We have appropriate security measures in place to prevent personal information from being accidentally lost or accessed in an unauthorised way. We also have procedures in place to deal with any suspected data security breach and will issue a public notification of any security breaches in accordance with our obligations under applicable law (including under the GDPR).

 

 

YOUR RIGHTS

Under the GDPR, you have a number of important rights. For the information we hold, these include:

  • the right to fair processing of your information and transparency over how we use Your personal information;

  • the right to lodge a complaint with a supervisory authority.

To ensure that our collection and processing of your information is fair, you also have the right to:

  • obtain any information as to the source(s) of information that we hold about you;

  • access personal information that we hold about you;

  • require us to correct any mistakes in information we hold about you.

  • have your data deleted or blocked;

  • have the processing restricted;

  • object to the processing of your data;

  • revoke your consent to the processing of your data for the future.

 

 

ACCEPTANCE OF THIS POLICY

 

By using the service you signify your acceptance of this Privacy Policy. If you do not accept this Policy, you may not use the service. The Company may change this Privacy Policy at any time by posting a revised version via the Privacy Policy links on the Service. We recommend that you frequently check for updates. Continued use of the Service following the posting of any changes will signify your acceptance of those changes.

 

 

CHANGES TO THIS PRIVACY POLICY

 

This privacy notice was published on 05 October 2023.

We may change this privacy notice from time to time by posting an updated version of this privacy notice at this address.

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